Business leaders are in the midst of a global crisis. The challenges facing organizations, employees, and communities are unprecedented, the stakes are high, and certainty is nowhere to be found. Under such staggering circumstances, it is only natural for leaders to feel unprepared to lead capably, nimbly, and honorably. There are two main things leaders need to understand in a crisis—two mantras, if you will, that offer a calm way forward, no matter what the situation. COVID-19 is no exception. Mantra 1: You’re going to do the right thing, and you’re going to do the best you can do. It sounds deceptively simple, so say it again. And again. You’re going to do the right thing. You’re going to do the best you can do. After all, that’s all you can do. Mantra 2: You’re going to tell people what you know, what you don’t know, and when you’ll get back to them to discuss what you didn’t know before. Leaders who follow these two mantras closely stand the best chance of emerging from the current crisis with their conscience—and their organization—intact.  Read More >>