FORMER GOOGLE HR CHIEF LASZLO BOCK AIMS TO REVOLUTIONIZE PEOPLE MANAGEMENT WITH HUMU

Laszlo Bock has become a household name in terms of HR due to his strategic take on the common department. Two and a half years ago, Bock co-founded a company, Humu, that helps executives ensure that teams are as productive and happy as possible. He leveraged his experience at Google and GE to develop what “nudges” or reminders, timed at just the right time to impact behaviors in a positive fashion. Bock describes the genesis of Humu, the technology behind these nudges, and the impact he intends to make at companies as a result of Humu. He believes that we are on the cusp of a revolution in human resources akin to the operations and manufacturing revolutions of a century ago. He takes inspiration from his parents, who immigrated from Romania and inspired change with their businesses in America.  Read More >>

HOW B2B COMPANIES CAN UP THEIR CUSTOMER EXPERIENCE GAME

Most companies focus on their own sales targets instead of those of their clients’. Delivering a distinctive customer experience starts with a focus on the customer’s needs and wants, as well as an anticipation of the problems that customers may be unaware of. That focus is difficult with individual customers because everyone has their own desires and problems. Every company’s focus should be their customers’ outcomes, while paying close attention to the people, processes, and technology. Companies should start with their customers’ most critical issues first. It is important to pay attention to why the customers claim that they haven’t been able to solve a particular problem.   Read More >>

IS YOUR INNOVATION PROCESS A CORPORATE ILLUSION?

There are six common blind spots that severely constrain the performance of innovation labs. Research and Development accelerators and incubators have generated poor innovation results and poor investment returns. These blind-spots are weak navigational direction, a focus on tweaks and enhancements, a lack of credibility with the corporate core, the mismanagement of the fear associated with disruption, the failure to reconcile mindset differences, and sheer impatience. The best way to fight the effect of these blind-spots is to leverage team diversity and facilitate leadership capabilities.   Read More >>

HOW A CASH CRUNCH IN INDIA LED TO THE WIDESPREAD ADOPTION OF E-PAY TECHNOLOGY

India was facing intense levels of the production of counterfeit bills and tax evasion. To fight this issue, the country introduced demonetization. On the evening of November 8, 2016, India’s government made a surprise announcement that pertained to 86 percent of the country’s cash. Starting at midnight, 500- and 1,000-rupee cash notes would be invalid. Instead, people had to deposit those bills in banks, then withdraw an equivalent amount in new notes. While this may have seemed like a good idea for the country, challenges occurred. The replacement bills were not distributed fast enough, and the country entered a huge cash crunch that lasted about three months. This resulted in people finding alternative currencies to shop with. A temporary policy intervention was sufficient enough to motivate a significant amount of people to switch to e-payment permanently.   Read More >>

HOW TIME STARTUP TEAMS HANDLE BIG PRIVACY ISSUES

Within today’s tech-filled world, victims of data breaches can face identity theft, social stigma, and barriers to housing and jobs.  Big companies are spending incredible amounts of money to make sure their customers’ data is protected. Additionally, new laws are being put in place to motivate companies about the issue.  The CCPA estimates companies will spend between $50,000 to $55 billion to get in compliance. Smaller companies struggle to find funding for these privacy issues. It is essential, as privacy, defined as the ability to control or limit access to personal information, is an expectation for the end users of these products.  Smaller companies are forced to get creative when solving this problem. There’s never a moment where a company can check the theoretical box of “now we’re privacy-compliant.” Data privacy is becoming less about compliance and more about building products that meet user expectations and contexts.  Read More >>

STARTUPS BET THAT LONELY FREELANCERS CRAVE COMPANY

Work clubs say productivity improves when you have a buddy.  This has become a problem from remote workers, who miss the interactions of nearby co-workers in the office.  There is a new trend of ventures coming into fruition: transforming remote work into a group activity. Many people get more work accomplished where there is no distraction at home, but feel more motivated in the workplace surrounded by peers.  Start-ups like Focusmate are trying to solve this problem. This start-up features fifty minute video sessions with randomly assigned partners. For $4 a month, users have unlimited access to the program, which can be an asset for people with deficit hyperactivity disorder.  Read More >>