Your Work Friends and Enemies are Affecting your Performance

Conflict may appear to be two-sided, but this is not usually true.  The basis of most conflict at work is tryadic: when there are three parties involved.  The third party is often the key to relieving tension and restoring balance. When employees feel socially balanced at work, they tend to perform better.  Researchers from Northwestern University, Harvard Business School, and University of California teamed up to discover how social triangles change over time.  They ruled relationships into four categories: a friend of a friend is a friend, a friend of an enemy is an enemy, an enemy of an enemy is a friend, and an enemy of a friend is an enemy.  If all four rules are satisfied in a tryad, the tryad is balanced. There are two possibilities for this, which are when all three people like each other, and when two friends have a mutual enemy.  Balanced relationships are important because employees tend to make better and more profitable decisions than when they are in an unbalanced situation.  Read More >>

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