Artificial Intelligence Is Improving How Companies Do Business

With the advance of technology, AI is everywhere, improving the way we live our lives and how we run our businesses. Every day, AI seems to find new ways for entrepreneurs to find and serve customers. Adam Pah, clinical associate professor of management and organization at Kellogg, highlights some of the significant trends in Artificial Intelligence that are changing the way companies address their customers. These are: natural language processing and machine-learning software which help companies gather feedback from the customers efficiently; making smart recommendations. But, the increased presence of AI trying to improve customer service lead to privacy concerns that are still being addressed. Read More >> 

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